Sexybynaturelingerie.com is one of the fastest growing online stores in the country. It is our goal to provide our customers with quality products and top-notch customer service. We will do our best to make your experience with us very exciting and enjoyable and we hope to build a long lasting relationship with all of our customers.
Your satisfaction is our priority so please provide any feedback you may have and we will do our best to continue to grow and enhance our services.
By Email: sales@sexybynaturelingerie.com
By Mail: Sexy By Nature Lingerie
Post Office Box 69-3011
Miami, Florida 33269
By phone:
We have found the the most productive means of communication has been via email. So please forward all inquiries to the above email or our mailing address and we will respond within 24 business hours of receipt. If you need to speak with someone please include your best contact number and your call will be returned.
info@sexybynaturelingerie.comShipping Information:
All orders will be discreetly shipped with in 24 to 48 hours (Monday-Friday Holidays Excluded) unless backordered and shipped using either USPS, UPS or FEDEX. Some of our manufacturers ship to P.O. Box's using USPS while others do not ship to P.O. Box's at all. Our manufacturers will ship to AFB, APO & FPO's the method varies according to manufacturer. If you need more information you can send us an email sales@sexybynaturelingerie and we will be able to answer your shipping questions specifically for your order. International Shipping is also available via USPS Express. Our Manufacturers ship our products in discreet packaging to protect your privacy!
Standard Ground (5-7 days)
Shipping charges are based on the amount of your order.
Fees are:
Order Price: Shipping Fee:
$0.00 TO $ 25.00 = $5.95
$25.01 TO $ 50.00 = $6.95
$50.01 TO $ 74.99 = $8.95
$75.00 TO $149.00 = $10.95
$150.00 and over = Free Shipping
For Express Shipping (1-2 days) add additional $13.50 to your shipping fee.
Payment Policy:
You can shop safely & securely on our site. All transactions are processed via Pay Pal's safe & secure payment processing system. Shop using Visa, MasterCard, Discover, American Express & Pay Pal Account.
Refund, Returns and Cancellation Policies:
Note: Please be sure to read the return/cancellation policy completely prior to placing your order.
By purchasing any products from Sexy By Nature Lingerie, you acknowledge and agree to all of the policies posted on our website. If you have any questions please feel free to contact us by sending an email to sales@sexybynaturelingerie.com.
Sexy By Nature Lingerie wants to make sure our clients are happy and satisfied with their purchases this is why we ask our customers to be sure they are ordering the correct item, size, and color. We work with various manufacturers some of which will accept returns on qualified items and others who only accept returns on manufacturer defected items.
A qualified item should be returned unused, in the original packaging, and with any/all tags still attached. If you are returning an item due to a manufacturer defect (item will be inspected by the manufacturer) it should also be returned unused, in the original packaging and with all tags still attached. If warranted, customers can either be credited in the form in which the original payment was made or re-order the item. Please note that shipping charges are not refundable. Your items will be shipped with a return authorization slip. If you do not receive one and there is a problem with your item, please send an email to: sales@sexybynaturelingerie.com as soon as possible and we will do our best to assist you. Returns should be made within 14 days of receipt.
By LAW, we cannot and will not take back Lingerie, Hosiery, Swimwear, Undergarments, and any other intimate items that have been worn or used due to the nature of the products. We are sure that our customers can understand and appreciate why this is extremely important.
Unfortunately, we are unable to cancel your order once it has been processed. We suggest that before placing your order your are sure that you want the item(s), you are ready to place your order and you understand that the delivery time frames may vary for several reasons.
Prices and Terms may change without notices.